The term CRM stands for Crew Resource Management and it is simply the set of principles and
guidelines which are concerned with managing the flight within an organized aviation framework.
Cognitive skills play a major role in such a context, which are related to the series of psychological
processes that are timely invoked in order to gather and spread the crucial situational awareness
which is of huge importance in a bid to overcome certain adverse circumstances which may be life-
threatening and hence invoking the righteous decisions are necessary for hampering such situations.
Albeit, CRM is widely used term in the context of aircraft management and is a widely valued skill set among the leading airlines of the modern era. In other words, modern airlines attach a great
significance to core airline crew who would be the part of the flight and hence exclusive training is
provided which is related to inter-personal skills, proficient use of communication channels,
retaining mental integration and reasoning aspects of brain while in crises, timely response as per
situational demands, apt problem solving ability, precise decision making trait, ensuring an
important teamwork and so forth. Scholars often argue that such principles and training guidelines
and virtues for an ideal crew are not afresh and such guidelines, (precautionary measures) and
expected qualities have existed, have widely been inculcated and are largely expected from crew
members of both aircrafts as well as of ships, since past century. However, it is only in the recent
times that this aspect of personnel training has gained huge momentum and sought widespread
importance and as a result, a need is felt across the global aviation spectrum for such versatile and
smart skills among the able crew members. Earlier, in more or less the same parlance, different
concepts and terms have been coined, such as Airmanship, Captaincy, Crew cooperation etc which,
by and large, channelled out similar meaning pertaining to same skill set.
As a matter of interesting fact, CRM is not related to the technical knowledge and training at all,
which are required for operating and flying aircrafts rather such refer to the presence of cognitive
and logical behaviour and skills and such traits to act smartly during the times of need. Moreover,
the presence of such cognitive skills is held to be of utmost significance not only from managing a
large airbus with around 350 passengers on board but are also held to be significant from a
managing a small aircraft as well which has solo-pilot. It is mainly because of the fact that the solo
pilots too, have to interact with the other planes in air and with the support staff on the ground
while flying and operating their smaller airplanes. The modern CRM is thus the most comprehensive
set of precise skills which were developed after a major evaluation was carried out in regard to the
causes of airplane accidents.
Scores of newer electro-mechanical devices were innovated and invented, consequent to such
accidental evaluation and the devices such as FDR (Flight Data Recorders) and CVRs (Cockpit Voice
Recorders) have been placed in the aircrafts. Later on, while examining such devices, it was found
that scores of aircraft accidents had been caused due to the personal negligence and lapse on the
part of crew members as they were found to be incompetent in regard to communications skills,
timely responses, communication gaps, smartness, quick thinking, swift decision making, righteous
evaluation of the situation and so forth. Finally, as a result of all such mess, the need for certain
skills and practices and guidelines was felt which was later termed as CRM and which we now
acknowledge today at length.
guidelines which are concerned with managing the flight within an organized aviation framework.
Cognitive skills play a major role in such a context, which are related to the series of psychological
processes that are timely invoked in order to gather and spread the crucial situational awareness
which is of huge importance in a bid to overcome certain adverse circumstances which may be life-
threatening and hence invoking the righteous decisions are necessary for hampering such situations.
Albeit, CRM is widely used term in the context of aircraft management and is a widely valued skill set among the leading airlines of the modern era. In other words, modern airlines attach a great
significance to core airline crew who would be the part of the flight and hence exclusive training is
provided which is related to inter-personal skills, proficient use of communication channels,
retaining mental integration and reasoning aspects of brain while in crises, timely response as per
situational demands, apt problem solving ability, precise decision making trait, ensuring an
important teamwork and so forth. Scholars often argue that such principles and training guidelines
and virtues for an ideal crew are not afresh and such guidelines, (precautionary measures) and
expected qualities have existed, have widely been inculcated and are largely expected from crew
members of both aircrafts as well as of ships, since past century. However, it is only in the recent
times that this aspect of personnel training has gained huge momentum and sought widespread
importance and as a result, a need is felt across the global aviation spectrum for such versatile and
smart skills among the able crew members. Earlier, in more or less the same parlance, different
concepts and terms have been coined, such as Airmanship, Captaincy, Crew cooperation etc which,
by and large, channelled out similar meaning pertaining to same skill set.
As a matter of interesting fact, CRM is not related to the technical knowledge and training at all,
which are required for operating and flying aircrafts rather such refer to the presence of cognitive
and logical behaviour and skills and such traits to act smartly during the times of need. Moreover,
the presence of such cognitive skills is held to be of utmost significance not only from managing a
large airbus with around 350 passengers on board but are also held to be significant from a
managing a small aircraft as well which has solo-pilot. It is mainly because of the fact that the solo
pilots too, have to interact with the other planes in air and with the support staff on the ground
while flying and operating their smaller airplanes. The modern CRM is thus the most comprehensive
set of precise skills which were developed after a major evaluation was carried out in regard to the
causes of airplane accidents.
Scores of newer electro-mechanical devices were innovated and invented, consequent to such
accidental evaluation and the devices such as FDR (Flight Data Recorders) and CVRs (Cockpit Voice
Recorders) have been placed in the aircrafts. Later on, while examining such devices, it was found
that scores of aircraft accidents had been caused due to the personal negligence and lapse on the
part of crew members as they were found to be incompetent in regard to communications skills,
timely responses, communication gaps, smartness, quick thinking, swift decision making, righteous
evaluation of the situation and so forth. Finally, as a result of all such mess, the need for certain
skills and practices and guidelines was felt which was later termed as CRM and which we now
acknowledge today at length.
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